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landlord and occupier rights Archives | Page 3 of 10 | Eviction Lawyers South Africa

Rent control

The history of rent control

By | Lease Agreement, PIE, Rent, Rental Housing Act

Rent control no longer exists, but tenants are still protected  

If you are a tenant, you know that South Africa’s rental housing market is in crisis. Anyone who has tried to find a property to rent in Cape Town recently will tell you they’ve been one of a dozen prospective tenants to view a property in one afternoon, often trailing around multiple properties with the same group of contenders. When they finally find a place they like, they are one of three or four candidates (or more!) to submit an application to rent. Landlords have their pick of tenants, and tenants often wind up bidding for a property – offering more than the advertised rental – just to secure a desirable property. Those with limited budgets struggle to find suitable accommodation, or wind up moving far from friends and family to secure affordable lodgings. It’s not easy for landlords either. Despite the competition for tenancies in Cape Town, in other parts of South Africa it can take months to find tenants. 

The economy is in crisis, and rental arrears are common. Landlord–tenant disputes often wind up in the eviction courts. Rental housing legislation and the Consumer Protection Act give tenants indisputable rights, but rental housing is still a minefield. Landlords also have rights, along with responsibilities. Do they have the right to put up rents, and to what extent? What does the law say about rent control? We look at the rules and regulations governing rent and rent increases in South African law.

What is rent control?

Rent control is a law placing a maximum price, or a “rent ceiling,” on what landlords can charge tenants. Rent controls may sound desirable, from a tenant’s perspective at least, because the ceiling is usually set below market level. But economists agree (a rare occurrence!) that rent controls are destructive. They generally reduce the amount of housing available, even in uncontrolled zones. There is rarely enough supply of rent-controlled properties to meet demand, and excess demand must then be met by noncontrolled properties. This demand pushes rents up in noncontrolled areas, and the average price of rental housing winds up being higher than it would be with no rent controls. The other effect of rent controls is to reduce supply, because landlords unaffected by controls fear the controls might eventually reach them, and don’t put their properties on the rental market. New investment into rental housing is often diverted to other ventures, leading to a deterioration in housing stock. Therefore, while rent control might sound like a good strategy for tenants, it does not result in a healthy rental housing market.

Rent control in South Africa

The place most famous for rent control is New York City. But South Africa also had rent controls in the past. When and why was rent control implemented – and abolished? 

Historically, South Africa passed rent control legislation to protect tenants from exorbitant rent increases and evictions which were a result of the acute housing shortage that existed around the time of the Second World War. Initially, the aim was to provide some security of tenure for existing tenants, along with a limited number of grounds for eviction. Property owners did not appreciate these restrictions and viewed the legislation as an infringement of their common law rights. For example, common law allowed landowners to terminate a month-to-month lease by giving one month’s notice. However, the courts declared that the one-month notice period was to be interpreted as “not later than the first day of the month to be effective for that month”, which meant the actual notice period could be longer than 30 days. Another example was the restriction placed on landowners by the Rent Control Act 80 of 1976 regarding notice to vacate, i.e.:

  • Three months’ notice if the dwelling was required for personal occupation
  • Six months’ notice if required for renovation, giving the tenant the first right to re-occupy the dwelling
  • 12 months’ notice if the landowner  intended to demolish the dwelling

Landowners also had to satisfy the High Court that the demolition or reconstruction was in the public interest and the Minister of Housing had granted permission. 

As a result, landlords campaigned to overturn rent control and these restrictions. Their efforts were broadly successful and rent controls were subsequently limited to dwellings built and first occupied on or before October 20, 1949. Any tenant, regardless of income, who occupied this category of dwelling was “protected” by the provisions of the Rent Control Act. Tenants whose dwelling did not fall into this category, but who were occupants at the time the dwelling was de-controlled, still enjoyed the “protection” of the rent control legislation if their income was within a specific income band.

Eventually, rent control ceased to apply to any dwelling built after 1978-1980 and all dwellings in “white” residential areas were eventually phased out of rent control by the early 1990s.

How is rent governed now? 

Residential leaseholders are no longer “protected” under Rent Control legislation. The Rental Housing Act of 1999 provided a “cooling off” period of three years for tenants who were living in rent-controlled dwellings. On July 31 2003, rent control ceased to exist, enabling landlords to increase rentals without restriction and removing the requirement to apply to a statutory body (the now-defunct Rent Boards) for an increase. 

Self-governing market

The Rental Housing Act does not dictate the rate by which a landlord may increase the rent each year. However, the amount of increase and the frequency with which the increase can occur should be clearly set out in the lease agreement. It is usually one year, and corresponds to the date of lease renewal. The landlord may not attempt to increase the rent during the lease period unless the lease contains a clause permitting it. Furthermore, the landlord may not increase the rent excessively, i.e., above market rates (the rate one can expect to pay for a similar property in the same area). The market has been left to govern itself.

Rents are generally increased by 8-10% per annum. Rental income is not pure profit for a landlord. Property owners bear the operating costs of municipal rates, insurance, maintenance and repairs, and interest rate movements if the property is mortgaged. In the current inflationary environment, landlords have to ensure their annual recalculation maintains their rental at a viable level, while also remaining cognisant of the cost pressures their tenants are facing.  

A balancing act

The abolishment of rent control was welcomed by landlords, but removed an element of financial protection from low-income, previously disadvantaged tenants. The Constitution ensures a right of access to adequate housing and a right to occupy land with legally secure tenure. However, the lack of legislative restrictions on property rents means that some tenants struggle to find suitable affordable rental housing options. As a result, they have been forced to occupy properties that are outside their budget, thus increasing the likelihood of defaulting on their rental payments and, by extension, increasing the chance of eviction. Where there is limited supply of housing stock and excess demand, as in Cape Town, the market tends to push prices up. Most experts agree that rent control is not the solution. But the current housing crisis in South Africa demonstrates there is a severe need for more affordable housing to be available. 

Meanwhile, if you need help

At SD Law, we are a law firm of specialist eviction lawyers in Cape Town, Johannesburg and Durban. We can’t change legislation or influence market forces, but we can help both landlords and tenants with rental housing matters, including reaching mutually acceptable agreements regarding rent and other conditions of occupancy. If you need assistance with a dispute or want advice on any aspect of rental housing or landlord–tenant relations, contact one of our eviction attorneys on 086 099 5146 or simon@sdlaw.co.za.  

Further reading:

illegal occupation

COCT’s Smith slams contradictory court rulings on illegal land occupation

By | Eviction news, PIE

Safety and Security Mayco member JP Smith has taken issue with the prevention of illegal eviction from and Unlawful Occupation of Land Act – for preventing the city from curbing illegal occupations.

Reprinted from Eyewitness News – 2023-05-19

CAPE TOWN – City Mayco member for safety and security, JP Smith, has slammed the Western Cape High Court for handing down contradictory rulings.

Smith has singled out the Prevention of Illegal Eviction from and Unlawful Occupation of Land Act, known as the PIE Act, for preventing the city from curbing illegal occupation of property and land in Cape Town.

He highlighted a recent court ruling related to the illegal occupation of property in Tennant Street, District Six.

Smith said that at the end of April, a court ruling instructed the city to apply its by-laws to remove squatters from the property.

He said that this was a contradiction to previous rulings when the court curbed the city from implementing its by-laws.

“So we are finding these very contradictory rulings from the court. During the COVID regulations, this environment was enabled. People were allowed to put up structures and we were prohibited from removing them.”

Head of Ndifuna Ukwazi’s Law Centre, Disha Govender, said that the solution was not law enforcement but an attitude of care and building well-located affordable housing.

“With respect, the focus should not be about by-laws but about what genuinely needs to be done to ensure that all citizens are protected and have a harmonious and safe environment to live in.”


For further information

Simon Dippenaar & Associates, Inc. is a Cape Town law firm of specialist eviction lawyers, now operating in Johannesburg and Durban, helping both landlords and tenants with the eviction process. Contact one of our eviction attorneys on 086 099 5146 or simon@sdlaw.co.za if you are concerned about unlawful eviction or if you need advice on the eviction process.

Further reading:

What to do if your landlord is violating your rights

By | Rental Housing Act, Rental Housing Tribunal, Tenants

The Rental Housing Tribunal is there to help

The housing crisis in South Africa has led to a shortage of affordable housing options, resulting in many individuals living in overcrowded or unsafe conditions. This has also created challenges for landlords who struggle to find suitable tenants. To address some of these issues, the Rental Housing Act was passed in 1999. However, many people are still not aware of their tenant rights, concerned instead about their responsibilities. 

Tenants have a lot of obligations, dictated by the lease agreement. First and foremost, they have a duty to pay rent at a set time every month. They also have a responsibility to keep the property in good order and report any breakages or other problems to the landlord. They must abide by the terms of the lease agreement; only use the property for its intended purpose (e.g., not use a residential property for commercial purposes); and not breach any other conditions of occupancy (e.g., keeping pets if not permitted). It’s easy to think the landlord has all the rights and the tenant has all the responsibilities. But tenants also have rights, and the law is very clear on the recourse available to tenants should the landlord violate those rights.

Quick answer: what is the Rental Housing Tribunal?

The Rental Housing Tribunal is a free provincial dispute-resolution forum for residential rental disputes between landlords and tenants. It can deal with unfair practices such as failure to maintain the property, unfair deductions from a deposit, unlawful lockouts, interruption of services, unfair notices, harassment, and disputes about rights and obligations under the Rental Housing Act. It is useful where a tenant or landlord needs a formal complaint route, but it is not a substitute for urgent court relief where access to the home has already been taken away.

Tenants’ rights

The tenant has the right to a property that is habitable and in good condition. Unacceptable living conditions, such as overcrowding or hygiene issues, are a breach of tenant rights. A habitable property means the landlord maintains the property and makes repairs when necessary. The landlord may not disconnect essential services, even if the rent has not been paid. The tenant also has a right to receipts or statements with regard to payments made, i.e., for rent and utilities, etc. The tenant has the right to not be discriminated against, on the grounds of race, sex, sexual preference, religion, etc. The tenant has the right not to be unlawfully evicted, i.e., without the correct legal process having been followed. The landlord may not change the locks or seize the tenant’s possessions, or put belongings out on the street. 

The landlord also may not increase the rent by an unfair amount or outside the time period indicated in the lease. For example, most leases allow for a set percentage increase on the renewal of the lease, usually at the annual anniversary. The landlord may not arbitrarily increase the rent without adhering to those conditions. And lastly, at the end of the tenancy, the tenant has a right to the return of the deposit, after deductions for any damages.

What to do if the landlord violates these rights

In the first instance, we always advise landlords and tenants to talk to each other. Most issues can be resolved by good communication, and many disputes are the result of misunderstanding or poor communication. So if you find your rights have been or are being violated, try to initiate a conversation with your landlord to resolve the matter. If they are not open to dialogue, or if a frank discussion doesn’t clear things up, further channels are available.

Role of Rental Housing Tribunal

The function of the Rental Housing Tribunal is dispute settlement between tenants and landlords. The service is free to both parties and is supported by the Department of Human Settlements. The Tribunal’s role is to:

  • Harmonise relationships between landlords and tenants in the rental housing sector
  • Resolve disputes that arise due to unfair practices
  • Inform landlords and tenants about their rights and obligations in terms of the Rental Housing Act
  • Make recommendations to relevant stakeholders

Can the Rental Housing Tribunal make an eviction order?

The Rental Housing Tribunal can help resolve unfair-practice disputes between landlords and tenants in residential rental housing. It can investigate complaints, refer matters to mediation, hold hearings, and make rulings. A Tribunal ruling may be enforceable as an order of the magistrates’ court, but that does not make the Tribunal an eviction court. If a landlord wants to remove a tenant from their home, they must obtain an eviction order from a competent court. The Tribunal can deal with many rental disputes, but it should not be confused with the court process required for eviction.

How to lodge a complaint with the Rental Housing Tribunal

Anyone can lodge a complaint with the Rental Housing Tribunal and there is no need for legal representation. Complaint forms can be found on the Human Settlements website. Documents should be lodged with the Tribunal, including a copy of the lease and ID document, and any supporting documentation (rental statements, letters of request for repairs, etc.). The Tribunal will review the complaint to determine if there is a legitimate dispute. While waiting for the Tribunal’s ruling, the landlord may not commence eviction proceedings, the tenant must continue to pay rent, and the landlord must continue to maintain the property. 

If the Tribunal determines the complaint is genuine, it will attempt to resolve the dispute through mediation. If mediation is unsuccessful, the next step is arbitration (i.e., a hearing designed to resolve disputes), which both landlord and tenant must attend. The Tribunal’s ruling at the hearing is binding on both parties. Failure by either party to abide by the Tribunal’s ruling may result in criminal proceedings. A ruling by the Rental Housing Tribunal is considered an order of the Magistrate’s Court. As such, it can be appealed in the High Court.

Before lodging a complaint, prepare the file: keep the lease, proof of rent and deposit payments, inspection records, photographs, notices, WhatsApp or email messages, invoices, receipts, and a short timeline of what happened. Deposit disputes should also be read with our guide to rental deposit return. If the complaint involves a lockout, removed belongings, threats, or services being cut to force a tenant out, also read our guide to illegal eviction practices, because urgent court relief may be needed in addition to a Tribunal complaint.

Rental Housing Tribunal ruling vs eviction order

IssueRental Housing TribunalEviction court
Main purposeResolves unfair-practice disputes in residential rentalsDecides whether a person may be lawfully evicted
Who can use itTenants, landlords, groups, or interest groups with an unfair-practice complaintA landlord, owner, person in charge, or other applicant with grounds for eviction
Common examplesRepairs, deposits, unfair notices, lockouts, service issues, unlawful seizure of possessionsRemoval from occupation after the court considers the relevant circumstances
Legal effectA Tribunal ruling may be enforced as a magistrates’ court orderThe eviction order itself authorises lawful removal through the proper process
Key limitThe Tribunal does not replace the eviction courtThe court process is required before a person can be evicted from their home

Court vs. Tribunal

There are a few instances in which a court of law can be used to solve a complaint rather than the Tribunal. If the tenant is in rental arrears, the landlord may go to court to claim the amount owed, but only if unfair practice is not involved. If the landlord has grounds for eviction, they must go to court for an eviction order. The Tribunal’s powers do not extend to granting an order to evict a tenant. For all issues involving a breach of tenant rights, the Rental Housing Tribunal is the appropriate vehicle for resolution.

Why the distinction matters

The Rental Housing Act 50 of 1999 creates the Rental Housing Tribunal framework and allows complaints about unfair practices in residential rental housing. Section 26 of the Constitution says no one may be evicted from their home without an order of court made after considering all the relevant circumstances. The PIE Act also regulates eviction procedures where it applies. This means a Tribunal complaint may be the right route for an unfair rental practice, but a landlord still needs the correct court order before eviction can take place.

Rental Housing Tribunal and eviction orders: frequently asked questions

Can the Rental Housing Tribunal evict a tenant?

No. The Tribunal can deal with unfair-practice complaints in residential rental housing, but it is not the court that grants an eviction order. Eviction from a home requires an order of court.

Is a Rental Housing Tribunal ruling a court order?

A Tribunal ruling may be deemed an order of the magistrates’ court for enforcement purposes. That does not make every Tribunal ruling an eviction order, and it does not replace the court process required for eviction.

When should a tenant complain to the Rental Housing Tribunal?

A tenant may complain where the dispute concerns an unfair practice in a residential rental, such as an unlawful lockout, failure to maintain the property, unfair notice, deposit dispute, unlawful seizure of possessions, or interruption of services.

Where do eviction orders come from?

Eviction orders come from a competent court. The court must consider the relevant circumstances before granting an order, and PIE Act procedures may apply where the occupation falls within that Act.

For further information

Simon Dippenaar & Associates, Inc. is a law firm of specialist eviction lawyers in Cape Town, Johannesburg and Durban, helping both landlords and tenants with rental housing matters. Contact one of our eviction attorneys on 086 099 5146 or simon@sdlaw.co.za if you need advice on any aspect of rental housing or landlord–tenant relations.

Further reading: