Don’t rely on oral agreements
It is not uncommon for long-term tenants to make improvements to a rental property using their own resources. After all, it is their home and the project they want to undertake may not have any obvious benefit to the property owner. Therefore, it may not be reasonable to expect the landlord to fund the improvements, in sharp contrast to essential repairs. But what expectations does this create? Can the tenant reasonably expect to be reimbursed for their financial outlay? Does their investment in the property give them an advantage if the owner eventually decides to sell? These questions were put to the test in a recent case, which provides lessons for both landlords and tenants.
The case
The dispute arose after a tenant had leased a property for over 15 years and made extensive improvements. The tenant claimed there was an oral agreement giving them a right of first refusal to buy the property, which justified the investment in repairs and renovations. When the tenant fell into rental arrears exceeding R1 million and was evicted, they counterclaimed for reimbursement of c. R900,000, alleging both breach of an oral right of first refusal and unjust enrichment. Unjust enrichment is a legal concept that means one person has unfairly benefited at the expense of another, and it would be wrong for them to keep that benefit without compensating the other person. However, for a claim of unjust enrichment to be successful, the tenant must demonstrate that certain legal criteria were met.
The landlord denied any such agreement existed and relied on clear lease provisions which stated no compensation would be paid for improvements, regardless of consent.
The property was eventually sold for R3 million, and the landlord claimed outstanding rent adjusted for prescription. This means that the landlord asked for unpaid rent, which the court adjusted because of a legal principle that limits the time period in which a claim can be made. The landlord was only entitled to the rent that was still legally collectible, taking into account any relevant time limits.
Court findings
Unfortunately for the tenant, the court did not find in their favour, citing several reasons. Their case might have been different had they not fallen into severe rental arrears. But the court found no enforceable right of first refusal. There was no written agreement granting the tenant a right of first refusal. Any oral agreement was unenforceable because the lease required amendments to be in writing and signed by both parties.
The rent increases the tenant had endured were lawful. The lease included a 10% escalation clause every two years. The rent increase from R22,000 to R28,000 in December 2017 was lawful and reasonable under the Rental Housing Act, according to the court. Furthermore, no compensation was deemed appropriate for improvements the tenant made to the property. Clause 12 of the lease explicitly barred compensation for improvements made by the tenant, whether or not the landlord consented. The tenant’s claim for reimbursement was therefore dismissed.
Lastly, their claim for unjust enrichment was rejected. In this case the tenant failed to frame their claim under one of the recognised legal enrichment grounds. The lease explicitly stated that no compensation would be paid for improvements, removing a critical component of legal justification. The court emphasised that unjust enrichment claims must meet strict legal criteria. The tenant’s removal of improvements also weakened their claim. The tenant had removed several enhancements upon vacating, and no joint inspection was conducted. The property was deemed to be in good repair, further undermining the claim.
Practical takeaways for tenants and landlords
While the case had an unsatisfactory outcome for the tenant, it offers important lessons for all parties in a rental housing situation. Most importantly, get agreements in writing! While verbal or oral leases were once legally acceptable, the Rental Housing Amendment Act 35 of 2014 introduced the requirement for a written lease. If you want a right of first refusal or compensation for improvements, ensure these are clearly documented in a written lease amendment signed by both parties. Make sure you understand your lease, whether you are landlord or tenant. Read the lease terms carefully, especially clauses on rent escalation and improvements. Don’t make or ask for oral promises, which are difficult to enforce.
If you are the tenant, seek consent before making improvements. If you are the property owner, make it clear that, while you may not oppose a reasonable enhancement to the property as long as it is not a structural alteration, you want to be informed and give consent to any plans the tenant may have.
Tenants should ask for written consent before spending money on renovations and clarify whether they will be reimbursed. Equally, landlords should maintain thorough records of lease terms, communications and any inspections to protect everyone’s interests. Finally, regular, clear communication about lease terms and property conditions will prevent disputes and potentially costly legal battles.
For further information
SD Law can answer your questions about rental housing rights and advise you on clear lease terms in landlord–tenant relationships, especially regarding improvements and rent increases. Contact one of our attorneys on 086 099 5146 or simon@sdlaw.co.za. Simon Dippenaar & Associates, Inc. is a law firm of specialist property lawyers in Cape Town, Johannesburg and Durban working hard to help landlords and tenants maintain healthy working relationships.