eviction process Archives | Eviction Lawyers South Africa

How to evict tenants when you don’t know who they are

If you own property you don’t live in, at some point you may be faced with illegal occupants – squatters. Squatters may be – and often are – known to you. Your tenants have stopped paying their rent but fail to vacate the premises. Unpleasant and inconvenient as it is, there is a defined process for evicting non-paying tenants, or occupants in breach of any other condition of the lease. But what happens when you don’t know who the occupants are? This is not as unlikely as it sounds. Perhaps you have relocated from one city to another and your former home is on the market but unsold at the time of your departure. You relocate, taking your possessions with you, and the house is unoccupied. Seeing an opportunity, squatters manage to breach your security defences and move in. Even though their occupation is unlawful, they now have certain rights and you must follow due process to reclaim your property. How do you evict unknown occupants? 

Just such a case happened in Mpumalanga, though this case involved a municipality rather than a private landlord. The case of Emakhazeni Municipality v Ngubeni provides critical guidance as to how municipalities, landlords and other property owners can handle eviction proceedings when the identities of the occupants are unknown. This decision by the Mpumalanga High Court highlights the steps that must be taken to ensure an eviction is lawful and procedurally fair, even when the people occupying the property cannot be specifically named or served with legal documents.

Case summary

The Emakhazeni Municipality sought to evict individuals who had been living on municipal land without legal rights or authorisation. Ngubeni was named as the respondent in the eviction application, while the identity of the remainder of the occupants was unclear, as there was no precise information about who else was occupying the property.

The municipality argued that the land was illegally occupied and therefore applied for an eviction order. However, the unknown identity of the other occupiers raised questions about how the eviction process could be properly served.

Court’s findings

The court recognised the municipality’s right to seek eviction of unauthorised occupants but emphasised several important considerations in ensuring the eviction was lawful and fair:

1. Notification and service of process: One of the central issues in the case was the correct service of the eviction application on the unknown occupiers. The court ruled that, even in situations where the occupiers cannot be individually identified, the notice of eviction must still be directed to the “unknown occupants” of the property. 

This is essential to ensure the eviction process adheres to the principles of natural justice, giving anyone residing on the property an opportunity to respond. Importantly, while personal service is the ideal method for informing an occupant of eviction proceedings, the court acknowledged that, in cases involving unknown individuals, alternative forms of notice may be acceptable. This could include posting the notice on the property or other reasonable steps to alert the occupiers.

1. Reasonable steps to identify occupants: The municipality was required to take reasonable steps to ascertain who was living on the property. This could involve physical investigation, consulting local records or using other means to identify the individuals occupying the land. Assuming the named individual (Ngubeni) was the only person occupying the land would not suffice.

The court stressed that landlords and municipalities must demonstrate they have made diligent efforts to confirm the identities of all those living on the property. In this case, failure to identify the other occupants adequately could undermine the eviction application.

1. Fairness in the eviction process: A central theme in the judgment was the need for fairness. The court emphasised that, even if the identities of the occupiers are unknown, the eviction process must respect their constitutional right to a fair hearing. This includes giving them the opportunity to oppose the eviction or show cause why they should not be evicted, regardless of their unknown status.

The court pointed out that any eviction that proceeds without fair process could be challenged and potentially set aside, especially if it can be shown that proper procedures were not followed.

Lessons for landlords and municipalities

The Emakhazeni Municipality v Ngubeni case provides essential insights for landlords, municipalities and property owners who face the challenge of evicting unknown occupants. Key considerations include:

• Take reasonable steps to identify occupants: Landlords should conduct a thorough investigation to determine who is occupying the property. Naming one individual in an eviction application, without confirming whether others are living there, is insufficient.
• Service of eviction notices to unknown occupants: In cases where the identities of the occupiers are unknown, landlords or municipalities should serve notices to the “unknown occupants” of the property. This ensures that anyone residing on the land is informed about the eviction proceedings. If personal service is not possible, other forms of notification, such as posting the notice at the property or publishing it in local newspapers, are generally considered appropriate. However, landlords should be careful to follow the legal requirements closely.
• Procedural fairness: The right to a fair hearing is a cornerstone of South African law, particularly in matters related to eviction. Even if occupiers cannot be specifically identified, they must be given a reasonable opportunity to contest the eviction. Failing to offer an adequate opportunity to respond could render the eviction process unfair and subject to legal challenge.
• Legal advice and guidance: Given the complexities of eviction cases, especially when dealing with unknown or unidentified occupants, landlords and municipalities are strongly advised to consult with legal professionals. An attorney will ensure the eviction process follows the correct procedures, preventing delays and the risk of a void or invalid eviction order.
• Alternative solutions: If the eviction involves vulnerable groups or occupiers who are unable to be identified, landlords should explore alternative solutions. This could include negotiating temporary relocation, offering accommodation assistance, or pursuing other legal remedies that do not immediately result in displacement. However, this may be more feasible for municipalities than for private landlords.

For further information

Whoever your tenants are, whether they are known to you or not, taking reasonable steps to identify occupants, serving notices correctly, and ensuring procedural fairness are essential components of a lawful eviction. If you adhere to these principles, you will avoid costly mistakes and ensure the eviction process is carried out smoothly and justly.

Eviction lawyers SD Law can answer your questions about rental housing rights and advise you on eviction procedure if it becomes necessary. Contact one of our eviction attorneys on 086 099 5146 or simon@sdlaw.co.za. Simon Dippenaar & Associates, Inc. is a law firm of specialist eviction lawyers in Cape Town, Johannesburg and Durban working hard to help landlords and tenants maintain healthy working relationships. 

Further reading:

• How to evict a tenant
• Pitfalls of eviction
• Landmark SCA eviction ruling a wake up call for SA municipalities, warn experts
• How to handle evictions legally and ethically